The unit comes with Dell International Warranty. However, coverage differs from country to country. Please consult with Dell support in your country to learn about the warranty details. We don’t
Does my computer come with a DVD for OS re-installation?
Dell has stopped providing USB drives or DVD media for OS re-installation. All units come with factory images of the OS stored on local hard drive in case you need
Can I make you an offer?
Our price is already the best that we can offer. We offer one of the most competitive pricing. We maintain a minimum margin in order to bring the best price
When would “this particular Dell pc” be in stock?
Please note Dell Certified Refurbished computers are not built-to-order. We can only purchase what Dell has in its inventory, so it’s nearly impossible to predict when and how many we
Do you ship on the weekends?
No carrier works on the weekend. Your order will be shipped on the next business day.
Can I downgrade my Windows OS?
You might be able to downgrade the Windows OS. You can read more about your downgrade rights here: http://www.dell.com/support/article/us/en/04/SLN294589/en. We do not offer such services. You have to use your
Where can I find my computer’s service tag number?
The service tag is a 7 digit number-letter combination, located on the side of the box or the back of the computer.
When will my package be shipped?
If you place an order before 10 am EST it will ship out the same business day. Otherwise, it will be shipped the next business day. Please note, we do